Tell us about a highway issue

Tell us about a highway issue

Before you start

  • Telling us about the issue will take about 5 to 10 minutes.
  • All questions must be completed, unless marked optional.
  • The information you enter on each page will only be remembered when you select 'Next'.
  • To help protect the information you enter, you must take no longer than 20 minutes on each page. If you spend longer than this on a page, all the information you have entered will be lost and you will be shown an error page. You will be able to start again.

What you need to know

  • You will have the option to upload up to four photos of the issue to show what it looks like and where it is. Each photo must be a maximum file size of 40MB and file type: JPG, JPEG, GIF or PNG.
  • If you wish, you can provide your contact details, so we can send you updates about the issue.
  • Some issues are the responsibility of other organisations. We will tell you if this is the case and will direct you to the correct organisation.

Surrey County Council staff

  • For security reasons, if you want to report the issue using your email address in order to receive updates, we will need to check that you are a member of staff.
  • To use your email address: Report the issue as a member of staff.
  • Issues reported using a email address are treated in the same way as those reported by members of the public.
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